Privacy Policy.
MIND FACILITIES MANAGEMENT, S.L. (hereinafter referred to as «MIND») aims to respect the privacy of its users and protect the personal data that they may provide to MIND.
In compliance with the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (hereinafter referred to as «LOPDGDD») and the General Data Protection Regulation of the European Union (hereinafter referred to as «GDPR»), this data collection process will be governed by the terms described below:
Information about the data controller, data collection, purpose, legal basis, and retention period of personal data
This privacy policy contains all the information about the processing of personal data that MIND carries out regarding user data. As a commitment to data protection regulations, MIND makes the privacy policy information permanently available to the user on this website.
MIND FACILITIES MANAGEMENT, S.L. (hereinafter referred to as «MIND») Tax ID: B-88.172.234 Profesor Potter Street, 51, Ground Floor, Door 1st Gijón (33394 – Asturias) www.wemindpeople.com rgpd@mindfm.es
Depending on the user’s use of this website, MIND may need to process personal data, which generally includes the following:
- Identifying information (e.g., name, surname, language, contact details, etc.).
- Connection, location, and browsing data (in case of interacting with us from a mobile device, for example).
- Commercial information (e.g., if the user subscribes to our newsletter).
MIND reminds users that some of the personal data requested to access certain functionalities or services on this website may be mandatory, as they are essential to provide the service, grant access to the specific functionality, or handle the reason for their contact and process it administratively.
Depending on how the user interacts on this website, personal data will be processed for the following purposes:
PURPOSE |
INFORMATION |
CUSTOMER SUPPORT |
Processing the strictly necessary personal data to manage or resolve the query, request, or inquiry submitted by the user. |
MARKETING |
Personal data will be processed to manage the sending of commercial communications, promotions, or newsletters to users who have subscribed. |
QUALITY SURVEYS |
Sending quality surveys regarding the products or services provided. |
JOB APPLICATIONS |
Through this website or online mechanisms provided by MIND, users can submit their resume to apply for a job offer or submit their candidacy. |
The user will be responsible, in any case, for the accuracy of the provided data. Otherwise, MIND may exclude the user from the services in which false data has been provided, without prejudice to any other legally applicable actions.
The legal basis for the processing of personal data provided by the user will be governed by the provisions set forth in the following table:
PURPOSE |
LEGAL BASIS |
Customer Support |
The legal basis for the processing of personal data when the user contacts through any form enabled on this website or through any other contact method advertised on this website is the user’s consent. Additionally, MIND has a legitimate interest in addressing the user’s requests, queries, or doubts, whether through this website or any other contact medium with the company, including social media platforms where MIND is present. If the user’s contact with MIND is based on exercising rights protected by applicable legal provisions, including claims or inquiries related to MIND’s services or products, the legal basis for such processing is compliance with legal obligations. In the case of user-provided data that consists of contact details of individual entrepreneurs and self-employed professionals, the legal basis for the processing is the legitimate interest, as stipulated in Article 19 of the Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, in relation to Article 6(1)(f) of Regulation (EU) 2016/679 of the European Parliament and of the Council, dated April 27, 2016. |
Marketing |
The legal basis for the processing of personal data for the purposes described in the marketing section is the user’s consent. In the case of a previous contractual relationship with the user, provided that MIND has lawfully obtained the recipient’s contact data and uses them to send commercial communications regarding its own products or services that are similar to those initially contracted with the client, the legal basis for the processing will be based on legitimate interest, with specific reference to the provisions of Article 21(2) of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce. In the case of user-provided data that consists of contact details of individual entrepreneurs and self-employed professionals, the legal basis for the processing is the legitimate interest, as stipulated in Article 19 of the Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, in relation to Article 6(1)(f) of Regulation (EU) 2016/679 of the European Parliament and of the Council, dated April 27, 2016. |
Quality Surveys |
MIND has a legitimate interest in conducting quality surveys to analyze user satisfaction with this website, the quality of customer service, or the contracted products and/or services. |
Job Applications |
The user is informed that the legal basis for the processing of their personal data is the application of pre-contractual measures or the intention to conclude a contract. |
The retention period of personal data will depend on the purposes for which they have been collected.
PURPOSE |
LEGAL BASIS |
Customer Support |
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Marketing |
The personal data processed for this purpose will be retained until the user expresses their desire to stop receiving commercial communications.
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Quality Surveys |
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Job Applications |
The personal data will be retained until it is no longer necessary or relevant for the purposes for which it was collected or recorded in our files. MIND reserves the right to delete or destroy, without prior notice, the data provided by the user, such as cover letters or resumes. |
The user is informed that MIND will keep the personal data duly blocked for the period in which civil, commercial, administrative, criminal, or tax liabilities may arise, in compliance with the current regulations at all times and until the expiration of such liabilities. Once these deadlines have passed, the personal data will be deleted.
MIND informs that in order to fulfill the purposes described above, it is necessary for the user’s personal data to be provided to companies affiliated with MIND, as well as to companies that provide support in the services we offer, acting as data processors, such as:
• Providers of technology services
• Providers of customer support services
• Providers of MIND administration-related services
• Providers and collaborators of marketing and advertising services
Likewise, the user is informed that personal data may be disclosed to Public Administrations as required by current regulations.
It is indicated that MIND contracts the management of some of the necessary functions for the provision of the service with data processors located outside the EU. In such cases, we inform that data transfers are made while maintaining the security of the processed data, using appropriate tools for international data transfers, such as standard contractual clauses or any other appropriate legal measure that guarantees an adequate level of protection for personal data.
User Rights
Users who have provided personal data to be processed by MIND have the following rights:
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RIGHT OF ACCESS |
Users have the right to obtain confirmation from MIND as to whether or not personal data concerning them is being processed, and to access the personal data held by MIND. |
RIGHT OF RECTIFICATION |
Users have the right to request that MIND rectify any inaccurate or incomplete data concerning them. They also have the right to have incomplete personal data completed, including by means of providing a supplementary statement. |
RIGHT TO ERASURE/RIGHT TO BE FORGOTTEN |
Users have the right to request that MIND erase personal data concerning them, taking into account the requirements established by applicable law. |
RIGHT TO RESTRICTION |
Users have the right to request that MIND restrict the processing of personal data concerning them, taking into account the requirements established by applicable law. |
RIGHT TO DATA PORTABILITY |
Users have the right to receive the personal data concerning them, which they have provided to MIND, in a structured, commonly used, and machine-readable format, and have the right to transmit those data to another controller where the processing is based on consent or a contract and is carried out by automated means. |
RIGHT TO OBJECT |
Users have the right to object to MIND’s processing of personal data concerning them when such processing is based on public interest or legitimate interest. In such cases, MIND will cease processing the data, unless there are compelling legitimate grounds for the processing or for the exercise or defense of legal claims. |
AUTOMATED INDIVIDUAL DECISION-MAKING |
Users have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them, taking into account the requirements established by applicable law. |
RIGHT TO LODGE A COMPLAINT |
Users have the right to lodge a complaint with the Spanish Data Protection Agency if they believe that the rights set out in this privacy policy have been violated or if they believe that the processing of personal data concerning them infringes Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights. |
